Magento Help Desk Ultimate to Axios assyst
migration service

Trouble-free , no special knowledge or coding required. A complete Magento Help Desk Ultimate to Axios assyst data migration tool.

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The best Magento Help Desk Ultimate to Axios assyst tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply pick the records you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and see the wonders happening.
Data completion
Transfer your help desk info in full to ensure that no ticket has lost vital customer service information.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just attach your source and target, choose what you need to take to a new database and let the tool deal with the remainder.

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your credentials or records.

You may rest assured that with HDM no hacker attacks are possible.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Simple & effective

In just a few buttons to press you will be able to choose what goes where, when it goes, and how.

Our software considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to propose the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Magento Help Desk Ultimate to Axios assyst

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Axios assyst.

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Sustained association between object and people

When migrating your records from Magento Help Desk Ultimate to Axios assyst we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Magento Help Desk Ultimate to Axios assyst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Magento Help Desk Ultimate to Axios assyst work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Magento Help Desk Ultimate

    Choose and connect your Magento Help Desk Ultimate service desk with HDM.

  • Connect Axios assyst

    Grant the right to access your Axios assyst account.

  • Detail your business needs

    Let us understand precisely what parts of your migration you wish to adjust

  • Get your needs estimated

    We'll analyze your case and send you with a cost and a scope of tasks.

  • Migrate from Magento Help Desk Ultimate to Axios assyst all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Axios assyst import

Our team would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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