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Magento HelpDesk Ultimate to Amazon S3
migration service

Smooth , no special skill set or coding required. A complete Magento HelpDesk Ultimate to Amazon S3 data migration instrument.

More details

Your best tool for Magento HelpDesk Ultimate to Amazon S3 data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on what data you need to migrate and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just pick what data will go to the target platform and enjoy the miracle happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing critical customer support information.
Automated migration

Scared that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool interface accessible as possible.

Link the platforms, choose records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you expected.

Data safety is priority

You data is everything which is why we developed a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in charge

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to select what goes where, when it starts, and how.

Our software took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Great service first

Except producing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Magento HelpDesk Ultimate to Amazon S3

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Amazon S3.

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Retained connection between object and people

When migrating your data from Magento HelpDesk Ultimate to Amazon S3 we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Magento HelpDesk Ultimate to Amazon S3

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Magento HelpDesk Ultimate to Amazon S3 work

  • Prepare

    Register and go to our migration service.

  • Choose and link your Magento HelpDesk Ultimate service desk with HDM.

  • Connect Amazon S3

    Give the right to access your Amazon S3 account.

  • Detail your needs

    Let us know exactly what components of your migration you need to modify

  • Have your requirements estimated

    We will analyze your application and get back to you with a cost and a scope of work.

  • Migrate from Magento HelpDesk Ultimate to Amazon S3 all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Amazon S3 import

Our staff would be more than happy to perform a customized migration in case you have special demands.
Get a price estimation

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