Magento Help Desk Ultimate to Agiloft
migration service

Trouble-free , no special skill set or programming required. A complete Magento Help Desk Ultimate to Agiloft data migration instrument.

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The best Magento Help Desk Ultimate to Agiloft tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply choose what data you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the target system and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing essential customer support information.
Automated tool

Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool interface is as easy to use as possible.

Connect the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is everything which is why we designed a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Magento Help Desk Ultimate to Agiloft

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Agiloft.

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Sustained relation between object and people

When migrating your records from Magento Help Desk Ultimate to Agiloft we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Magento Help Desk Ultimate to Agiloft

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Magento Help Desk Ultimate to Agiloft work

  • Get ready

    Sign-up and go to our migration software.

  • Opt and link your Magento Help Desk Ultimate service desk with HDM.

  • Connect Agiloft

    Give access to your Agiloft account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you want to adjust

  • Have your needs estimated

    We will analyze your case and send you with a cost and a scope of tasks.

  • Migrate from Magento Help Desk Ultimate to Agiloft everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Agiloft import

Our team would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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