Logicalware customer service to iHelpdesk
migration service

Smooth , no special knowledge or programming required. A complete Logicalware customer service to iHelpdesk data migration instrument.

More details
Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from Logicalware customer service to iHelpdesk

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in iHelpdesk.

Next

Retained association between object and people

When migrating your data from Logicalware customer service to iHelpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Logicalware customer service to iHelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Logicalware customer service to iHelpdesk work

  • Prepare

    Register and go to our migration wizard.

  • Select and link your Logicalware customer service support desk with HDM.

  • Give access to your iHelpdesk account.

  • Outline your business needs

    Let us know what components of your migration you wish to tweak

  • Have your requirements estimated

    We'll analyze your case and get back to you with a cost and a scope of work.

  • Migrate from Logicalware customer service to iHelpdesk all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your iHelpdesk import

Our staff would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

How to Get Started with Your Help Desk Migration Project Plan

How to Get Started with Your Help Desk Migration Project Plan

February 7, 2019

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to customer experience and for that reason often use a help desk to provide the top-notch customer support. A reliable help desk that facilitates outstanding customer support and employee productivity is …

What An Internal Help Desk Ticketing System Exactly Is?

What An Internal Help Desk Ticketing System Exactly Is?

November 1, 2019

Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the time, companies also use their help desk to handle internal support? What Is An Internal Help Desk? An internal help desk software as the name suggests is an application that …

What is Data Migration? — A Comprehensive Guide To Transfers

What is Data Migration? — A Comprehensive Guide To Transfers

July 2, 2019

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have a slight clue of what stands behind the process. If not, then you’ve come to the right place. Today we will define data migration, how it works and what you …

Book a Call
cancel
%s
— %s