96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Logicalware customer service to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Extremely easy , no special expertise or programming required. A complete Logicalware customer service to HelpDesk data migration instrument.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from Logicalware customer service to HelpDesk

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in HelpDesk.

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Retained association between object and people

When migrating your records from Logicalware customer service to HelpDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Logicalware customer service to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Logicalware customer service to HelpDesk work

  • Get ready

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Logicalware customer service to HelpDesk.

  • Connect Logicalware customer service

    Complete the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpDesk everything

    Once everything's validated, choose a quiet time with the minimal load on the support team and start migrating from Logicalware customer service to HelpDesk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your HelpDesk import

Our team would be more than happy to run a customized migration in case you have specific requirements.
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