96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Logicalware customer service to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Effortless , no special expertise or programming required. A complete Logicalware customer service to Freshdesk data migration tool.

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Risk-free and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've taken into account all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from Logicalware customer service to Freshdesk

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in Freshdesk.

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Retained association between object and people

When migrating your data from Logicalware customer service to Freshdesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Logicalware customer service to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from Logicalware customer service to Freshdesk work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Logicalware customer service to Freshdesk.

  • Connect Logicalware customer service

    Fill out the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Connect Freshdesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshdesk all data

    When everything's tested, find a quiet time with the least load on the support department and begin migrating from Logicalware customer service to Freshdesk.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Freshdesk import

Our staff would be more than happy to run a customized migration in case you have special demands.
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