Logicalware customer service to EvantoDesk
migration service

Smooth , no special knowledge or programming required. A complete Logicalware customer service to EvantoDesk data migration instrument.

More details
Secure and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to switch from Logicalware customer service to EvantoDesk

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in EvantoDesk.

Next

Maintained connection between object and people

When migrating your data from Logicalware customer service to EvantoDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Logicalware customer service to EvantoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Logicalware customer service to EvantoDesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and link your Logicalware customer service support desk with HDM.

  • Grant access to your EvantoDesk account.

  • Outline your business needs

    Let us know what parts of your migration you wish to adjust

  • Have your preferences estimated

    We will analyze your case and send you with a cost and a scope of tasks.

  • Migrate from Logicalware customer service to EvantoDesk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your EvantoDesk import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

June 10, 2020

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at scale. With this customer support platform, you can connect with your customers on any channel. In a nutshell, there is no matter whether your clients want to get in touch …

Help Desk Migration Checklist: Essential Steps You Should Take

Help Desk Migration Checklist: Essential Steps You Should Take

April 5, 2018

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical specs on both sides, thus there’s always room for bugs or mistakes. However, with a little bit of preparation, you can mitigate some risks and make the transition much smoother. …

Outsource Data Migration or Not? — That Is the Question

Outsource Data Migration or Not? — That Is the Question

June 30, 2020

We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more versed in this space. And to the surprise of none! For many, it is a huge undertaking as they have to ensure that all data will be moved, as well …

Book a Call
cancel
%s
— %s