Logicalware customer service to AIhelp
migration service

Trouble-free , no special expertise or programming required. A complete Logicalware customer service to AIhelp data migration software.

More details
Secure and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've considered all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to switch from Logicalware customer service to AIhelp

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in AIhelp.

Next

Maintained connection between object and people

When migrating your records from Logicalware customer service to AIhelp we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Logicalware customer service to AIhelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Logicalware customer service to AIhelp work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and connect your Logicalware customer service service desk with HDM.

  • Give access to your AIhelp account.

  • Describe your requirements

    Let us know what elements of your migration you want to tweak

  • Have your requirements estimated

    We shall research your case and send you with a total price and a scope of tasks.

  • Migrate from Logicalware customer service to AIhelp everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your AIhelp import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

What Is A Service Desk and Why You Need One

What Is A Service Desk and Why You Need One

July 5, 2019

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At the turn of the millennium, many different products came into existence and as years went by, they have evolved many times. What started as a simple bulletin board, is now …

Helpdesk with Chat: Easy Way to Better Customer Service

Helpdesk with Chat: Easy Way to Better Customer Service

April 17, 2018

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response within the first hour after reaching out seems like an ordinary thing to a customer. Unfortunately, companies often fail to meet this expectation. Helpdesk with chat comes out as a …

Picking the Best Help Desk Software for a Small Business

Picking the Best Help Desk Software for a Small Business

July 3, 2019

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But these days are long gone. Now there are hundreds of different systems that can boost your work. The issue now stems from the fact, which one to go with. On …

Book a Call
cancel
%s
— %s