LiveZilla import
in a few clicks

Without techs, delays and hustle. With step-by-step LiveZilla import setup form

Spotless LiveZilla import services just for you

Your platform migration issues are behind you now. Full platform to platform migration with HDM fast and effortless.

Less time & money spent

Clear price, a speedy transition to the new help desk, and no need to develop the migration script. All with HDM.

Transparent setup

Simply get the customer info ready for transition ahead of time and begin moving your data. It’s not necessary to fiddle with anything.

Key custom records with you

Regardless of your reasons, move your historical data to the new tool to keep the track of customers easier.

Automated method

Only the smallest preparations are to get done on your side. We already made the script.

All you have to do is prepare your platform import requirements and you’re good to start.

Maintained dependency

With HDM, you don’t have to worry that all of your migrated ticket data will migrate with mixed up arrangement.

Whether it is the requester info or customer details, all of this is considered during the process.

Your info is secure

When you provide your passwords to our migration tool, you can trust us.

Only authorized employees directly connected to the data transfer will have access to your profile info.

All incoming and outcoming information is shielded by the data encryption systems to prevent any risks.

Place your records

There’s no need to perform considerable amount of data reviews to start your migration.

Use our Migration Wizard to choose the records for data migration right during the process. Pick what you want to transfer and determine where it goes just by clicking available boxes.

Powerful & accessible

You don’t need to learn the system to make full use of it.

Useful on-screen guides will assist you proceed your data quickly and effectively. As a result, you can set up a data import just about anywhere you like.

Clients first

One of the key principles of our team is to make a service that we would like to experience ourselves. Even though G2 acclaimed our customer service, we develop continuously.

What are the key reasons to import data to LiveZilla utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Easy to understand wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration lets you instantly transition custom fields, as well as map their location.

Maintained relations between objects and people

All tickets will be imported to LiveZilla with their corresponding agents, contacts, and attachments, thereby, saving the history of customers' requests.

Objects you may import to LiveZilla

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to LiveZilla in six quick steps

Get ready

In the target help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the LiveZilla import.
Connect source Help Desk

Choose your current help desk from the catalogue and complete the form to permit our migration tool retrieve the data.
Connect LiveZilla

Once you've specified your data source, connect our service with your LiveZilla to allow the import
Select objects

Choose the information that you need to migrate and specify the mapping of ticket fields, both standard, and custom.
Import limited amount of data

Perform a free demo to see how your migration to LiveZilla will look like and confirm that the data translates properly
Import to LiveZilla all data

After everything's validated, choose the best time when most of your clients are offline and launch the Full Data Migration.

We always keep all of your data secure

We consider security and safety very seriously and have developed a complete set of practices , technologies , and policies to help ensure your data is protected.

Check our security guideline

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To LiveZilla

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

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Select how you want to proceed

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Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

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Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

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What kind of customization do you need?

Please describe your needs as detailed as possible

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We'll get back to you as soon as we have the estimate ready.

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