Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

LiveZilla to SysAid
migration service

Extremely easy , no special expertise or programming required. A complete LiveZilla to SysAid data migration software.

More details

The best LiveZilla to SysAid tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just pick the records you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new solution and see the magic happening.
Data completion
Migrate your help desk data in full to make certain that no ticket is missing vital customer service details.
Automated tool

Afraid that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface user friendly as possible.

Connect the help desks, pick data, click ok, and you’re done!

Data dependency

Your customer data comes complete and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our team members have see your passwords or other information.

You can be certain with HDM no data breaches will take place.

Record mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Simple & effective

In only a couple of clicks you will be able to choose the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we strive to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from LiveZilla to SysAid

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in SysAid.

Next

Maintained connection between object and people

When migrating your records from LiveZilla to SysAid we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from LiveZilla to SysAid

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from LiveZilla to SysAid work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from LiveZilla to SysAid.

  • Connect LiveZilla

    Fill out the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SysAid everything

    Once everything's tested out, find a quiet time with the minimal load on the support department and start migrating from LiveZilla to SysAid.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your SysAid import

Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

What is and Why You Should Do Data Mapping

If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…

Post Migration Checklist – Here’s What You Should Do

So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…

Book a Call
cancel
%s
— %s