LiveZilla to SmarterTrack
migration service
Extremely easy , no special knowledge or programming required. A complete LiveZilla to SmarterTrack data migration tool.
LiveZilla to SmarterTrack
The best LiveZilla to SmarterTrack tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Simply pick customer info you need to migrate and start the transition immediately.Easy migration
No specific knowledge or skill required. Just select what data will go to the target solution and observe the miracle happening.Data completion
Transfer your help desk records in full to ensure that no ticket is missing critical customer support details.Easy procedure
You don’t have to bother about scripting or continuously control each record moved.
Just link both platforms, tick what you need to migrate and let the Migration Wizard do the remainder.
Intact connections
From sender information to phone number connection, your entire database will keep their previous connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
Information is everything which is why we created a method that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Record mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Simple & effective
In only a couple of buttons to press you will be able to pick what goes where, when it goes, and how.
Our developers took user experience as a priority and ensured that you will be able to use the system to its fullest.
Great service first
Except producing great customer service, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from LiveZilla to SmarterTrack
Strong safety of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in SmarterTrack.Next
Sustained link between object and people
When migrating your records from LiveZilla to SmarterTrack we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveZilla to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveZilla to SmarterTrack work
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Get ready
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from LiveZilla to SmarterTrack.
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Connect LiveZilla
Fill in the form with requested credentials to allow our data migration tool to access information from your current help desk.
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Connect SmarterTrack
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SmarterTrack everything
When everything's tested, determine a quiet time with the minimal load on the support team and start migrating from LiveZilla to SmarterTrack.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your SmarterTrack import
Our team would be more than happy to run a customized migration in case you have special requirements.
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