LiveZilla to SimplyDesk
migration service

Smooth , no special expertise or coding required. A complete LiveZilla to SimplyDesk data migration software.

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Your best tool for LiveZilla to SimplyDesk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just pick the records you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new solution and see the magic happening.
Record completion
Migrate your help desk records in full to ensure that no ticket is missing essential customer support information.
Easy procedure

You don’t have to bother about scripting or continuously watch each piece of info moved.

Just attach both platforms, choose what you need to migrate and allow the tool deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we created a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In just a couple of clicks you will be able to choose what goes where, when it goes, and how.

Our developers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Except producing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from LiveZilla to SimplyDesk

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in SimplyDesk.

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Maintained connectivity between object and people

When migrating your data from LiveZilla to SimplyDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveZilla to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveZilla to SimplyDesk work

  • Prepare

    Register and go to our migration tool.

  • Select and link your LiveZilla service desk with HDM.

  • Connect SimplyDesk

    Grant the right to access your SimplyDesk account.

  • Outline your requirements

    Let us understand precisely what components of your migration you need to fine-tune

  • Have your preferences estimated

    We will analyze your application and send you with a price and a scope of tasks.

  • Migrate from LiveZilla to SimplyDesk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your SimplyDesk import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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