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LiveZilla to ServiceNow
migration service

Trouble-free , no special expertise or programming required. A complete LiveZilla to ServiceNow data migration instrument.

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The best LiveZilla to ServiceNow tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose what data you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and enjoy the wonders happening.
Data completion
Migrate your help desk info in full to ensure that no ticket has lost vital customer support information.
Automated tool

Worried that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Link the platforms, select data, click ok, and you’re done!

Data dependency

Your customer data migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our team members can access to your passwords or other information.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In only a few clicks it is possible to select the data arrangement, when it starts, and in what order.

Our developers considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to propose the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from LiveZilla to ServiceNow

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in ServiceNow.

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Maintained connectivity between object and people

When migrating your records from LiveZilla to ServiceNow we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveZilla to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from LiveZilla to ServiceNow work

  • Get ready

    Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from LiveZilla to ServiceNow.

  • Complete the form with necessary credentials to allow our data migration tool to access records from your current help desk.

  • Connect ServiceNow

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceNow everything

    When everything's tested out, find a quiet time with the least load on the support staff and begin migrating from LiveZilla to ServiceNow.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your ServiceNow import

Our team would be more than happy to run a customized migration if you have particular needs.
Get a price estimation

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