LiveZilla to SolarWinds Service Desk (Samanage)
migration service
Extremely easy , no special expertise or coding required. A complete LiveZilla to SolarWinds Service Desk (Samanage) data migration software.
LiveZilla to SolarWinds Service Desk (Samanage)
The best LiveZilla to SolarWinds Service Desk (Samanage) tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Simply decide on the records you need to transfer and set off with the transition right away.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target platform and see the wonders happening.Data completion
Migrate your help desk data in full to make sure that no ticket is missing critical customer service details.Automated tool
Afraid that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface simple to use as it can possibly be.
Attach the platforms, select records, click ok, and you’re done!
Preserved connections
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
Information is everything which is why we designed a tool that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Record mapping
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Outside of producing great customer service, we always aim to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from LiveZilla to SolarWinds Service Desk (Samanage)
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in SolarWinds Service Desk (Samanage).Next
Maintained connection between object and people
When migrating your records from LiveZilla to SolarWinds Service Desk (Samanage) we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveZilla to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveZilla to SolarWinds Service Desk (Samanage) work
-
Get ready
Start by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from LiveZilla to SolarWinds Service Desk (Samanage).
-
Connect LiveZilla
Complete the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
-
Connect SolarWinds Service Desk (Samanage)
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
-
Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs
-
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to SolarWinds Service Desk (Samanage) everything
When everything's tested out, find a quiet time with the least load on the support team and begin migrating from LiveZilla to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your SolarWinds Service Desk (Samanage) import
Our team would be more than happy to run a custom migration in case you have special demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101, Success Stories 🎉
Best Practices For Your Data Migration As Learned From Our Customers
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…
Help Desk System Reviews
Picking the Best Help Desk Software for a Small Business
There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…
Help Desk System Reviews
Is Open Source Help Desk Right for Your Business?
One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…