LiveZilla to SolarWinds Service Desk (Samanage)
migration service
Extremely easy , no special expertise or coding required. A complete LiveZilla to SolarWinds Service Desk (Samanage) data migration software.
LiveZilla to SolarWinds Service Desk (Samanage)
Secure and Safe
Your passwords along with records are safe with us and will be used for import only.Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.Full & Precise
We've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of informationWhy you should use Help Desk Migration to switch from LiveZilla to SolarWinds Service Desk (Samanage)
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in SolarWinds Service Desk (Samanage).Next
Maintained connection between object and people
When migrating your records from LiveZilla to SolarWinds Service Desk (Samanage) we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveZilla to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from LiveZilla to SolarWinds Service Desk (Samanage) work
Get ready
Start by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from LiveZilla to SolarWinds Service Desk (Samanage).
Connect LiveZilla
Complete the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
Connect SolarWinds Service Desk (Samanage)
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to SolarWinds Service Desk (Samanage) everything
When everything's tested out, find a quiet time with the least load on the support team and begin migrating from LiveZilla to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro run your SolarWinds Service Desk (Samanage) import
Our team would be more than happy to run a custom migration in case you have special demands.
Get a price estimation