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LiveZilla to RingCentral Engage Digital
migration service

Smooth , no special skill set or coding required. A complete LiveZilla to RingCentral Engage Digital data migration tool.

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Your best tool for LiveZilla to RingCentral Engage Digital data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick what data you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing essential customer service information.
Easy process

You don’t have to bother about scripting or continuously control each record moved.

Just link both platforms, tick what you want to take to a new database and allow the system deal with the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

Information is everything which is why we developed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer service, we always strive to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from LiveZilla to RingCentral Engage Digital

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in RingCentral Engage Digital.

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When migrating your data from LiveZilla to RingCentral Engage Digital we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveZilla to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveZilla to RingCentral Engage Digital work

  • Prepare

    Sign-up and go to our migration service.

  • Pick and connect your LiveZilla service desk with HDM.

  • Connect RingCentral Engage Digital

    Grant the right to access your RingCentral Engage Digital account.

  • Describe your needs

    Let us know what aspects of your migration you need to adjust

  • Have your requirements estimated

    We will research your application and get back to you with a total price and a scope of tasks.

  • Migrate from LiveZilla to RingCentral Engage Digital everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your RingCentral Engage Digital import

Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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