LiveZilla to OneDesk
migration service

Trouble-free , no special know how or programming required. A complete LiveZilla to OneDesk data migration instrument.

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The best LiveZilla to OneDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply choose the records you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the target system and see the magic happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost critical customer support details.
Effortless process

No need to worry about coding or continuously watch each record transferred.

Just link both platforms, pick what you need to migrate and allow the system do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

Information is everything which is why we developed a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to choose what goes where, when it goes, and in what order.

Our software took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service first

Outside of producing great customer service, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from LiveZilla to OneDesk

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in OneDesk.

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Maintained connectivity between object and people

When migrating your records from LiveZilla to OneDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from LiveZilla to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from LiveZilla to OneDesk work

  • Get ready

    Sign-up and go to our migration software.

  • Connect LiveZilla

    Opt and link your LiveZilla support desk with HDM.

  • Connect OneDesk

    Grant access to your OneDesk account.

  • Detail your requirements

    Let us understand precisely what elements of your migration you need to adjust

  • Have your requirements estimated

    We'll analyze your application and send you with a price range and a scope of work.

  • Migrate from LiveZilla to OneDesk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your OneDesk import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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