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LiveZilla to ngDesk
migration service

Extremely easy , no special knowledge or coding required. A complete LiveZilla to ngDesk data migration instrument.

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The best LiveZilla to ngDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply pick what data you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and enjoy the miracle happening.
Data completion
Move your help desk records in full to make sure that no ticket is missing critical customer support details.
Automated tool

Scared that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool is as easy to use as possible.

Link the platforms, pick data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you expected.

Security is paramount

Information is key which is why we developed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You’re in control

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press you will be able to select the data arrangement, when it goes, and in what order.

Our developers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer service, we always want to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from LiveZilla to ngDesk

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in ngDesk.

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When migrating your records from LiveZilla to ngDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from LiveZilla to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from LiveZilla to ngDesk work

  • Get ready

    Register and go to our migration service.

  • Opt and link your LiveZilla support desk with HDM.

  • Grant access to your ngDesk account.

  • Express your needs

    Let us understand precisely what aspects of your migration you want to tweak

  • Get your requirements estimated

    We will investigate your application and send you with a total price and a scope of work.

  • Migrate from LiveZilla to ngDesk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your ngDesk import

Our team would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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