LiveZilla to Magento Mirasvit HelpDesk MX
migration service

Extremely easy , no special know how or coding required. A complete LiveZilla to Magento Mirasvit HelpDesk MX data migration tool.

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The best LiveZilla to Magento Mirasvit HelpDesk MX tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on the records you need to move and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the new platform and see the magic happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost critical customer service information.
Automated tool

Worried that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool interface user friendly as possible.

Link the help desks, select records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

You data is everything which is why we created a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Data mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to choose what goes where, when it starts, and in what order.

Our tech engineers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Outside of producing great customer support services, we always want to develop our customer service.

As a company, we want you to have the best possible service, which is why we are constantly making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from LiveZilla to Magento Mirasvit HelpDesk MX

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in Magento Mirasvit HelpDesk MX.

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When migrating your records from LiveZilla to Magento Mirasvit HelpDesk MX we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveZilla to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from LiveZilla to Magento Mirasvit HelpDesk MX work

  • Get ready

    Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from LiveZilla to Magento Mirasvit HelpDesk MX.

  • Fill out the form with required credentials to allow our data migration tool to fetch records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX everything

    Once everything's tested, find a quiet time with the least load on the support department and start migrating from LiveZilla to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Magento Mirasvit HelpDesk MX import

Our team would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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