LiveZilla to HelpShift
migration service
Trouble-free , no special expertise or coding required. A complete LiveZilla to HelpShift data migration tool.
LiveZilla to HelpShift
The best LiveZilla to HelpShift tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Simply pick customer info you need to migrate and set off with the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target solution and observe the miracle happening.Data completion
Migrate your help desk info in full to make sure that no ticket has lost critical customer service information.Simple and easy procedure
You don’t have to bother about coding or constantly watch each record transferred.
Just link both platforms, choose what you need to migrate and allow the Migration Wizard do the remainder.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
You data is everything which is why we designed a tool that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.
Simple & effective
In just a few buttons to press you will be able to pick what goes where, when it starts, and how.
Our developers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Great service first
Apart from producing great customer support services, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from LiveZilla to HelpShift
Strong security of your records
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in HelpShift.Next
Maintained connection between object and people
When migrating your records from LiveZilla to HelpShift we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveZilla to HelpShift
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveZilla to HelpShift work
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Get ready
Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from LiveZilla to HelpShift.
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Link LiveZilla
Fill in the form with necessary credentials to permit our data migration tool to access information from your current help desk.
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Link HelpShift
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to HelpShift everything
When everything's tested out, choose a quiet time with the least load on the support staff and begin migrating from LiveZilla to HelpShift.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your HelpShift import
Our team would be more than happy to run a custom migration if you have special requirements.
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