LiveZilla to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Extremely easy , no special knowledge or coding required. A complete LiveZilla to Help Scout data migration tool.

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The best LiveZilla to Help Scout tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose what data you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new system and enjoy the miracle happening.
Data completion
Move your help desk info in full to ensure that no ticket has lost vital customer support details.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool accessible as it can possibly be.

Link the platforms, pick data, click ok, and you’re done!

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members can see your credentials or records.

You may rest assured that with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks it is possible to select what goes where, when it goes, and how.

Our software took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we aim to propose the most effective migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from LiveZilla to Help Scout

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Help Scout.

Next

When migrating your records from LiveZilla to Help Scout we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveZilla to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from LiveZilla to Help Scout work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from LiveZilla to Help Scout.

  • Connect LiveZilla

    Fill in the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect Help Scout

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Help Scout everything

    When everything's tested, find a quiet time with the least load on the support staff and start migrating from LiveZilla to Help Scout.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Help Scout import

Our team would be more than happy to run a customized migration if you have particular needs.
Get a price estimation

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