96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

LiveZilla to Help Sumo
migration service

Smooth , no special knowledge or programming required. A complete LiveZilla to Help Sumo data migration instrument.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to switch from LiveZilla to Help Sumo

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Help Sumo.

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Maintained connectivity between object and people

When migrating your data from LiveZilla to Help Sumo we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from LiveZilla to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from LiveZilla to Help Sumo work

  • Prepare

    Sign-up and go to our migration software.

  • Connect LiveZilla

    Opt and link your LiveZilla service desk with HDM.

  • Grant the right to access your Help Sumo account.

  • Outline your requirements

    Let us know what aspects of your migration you want to tweak

  • Get your requirements estimated

    We'll investigate your case and get back to you with a cost and a scope of work.

  • Migrate from LiveZilla to Help Sumo everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Continue
Option #1: fully automated process
Automated data migration
Contact us
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Help Sumo import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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Help Desk Migration service


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