LiveZilla to Freshservice
migration serviceHelp Desk Migration partner of Freshservice

Smooth , no special expertise or coding required. A complete LiveZilla to Freshservice data migration software.

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Your best tool for LiveZilla to Freshservice data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on customer info you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and observe the miracle happening.
Record completion
Move your help desk data in full to ensure that no ticket has lost vital customer support information.
Effortless process

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just attach both platforms, choose what you want to migrate and allow the tool deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

Information is key which is why we developed a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You’re in charge

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from LiveZilla to Freshservice

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right places in Freshservice.

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Retained connectivity between object and people

When migrating your data from LiveZilla to Freshservice we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveZilla to Freshservice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveZilla to Freshservice work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from LiveZilla to Freshservice.

  • Fill in the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Freshservice

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Freshservice all data

    Once everything's validated, determine a quiet time with the least load on the support department and begin migrating from LiveZilla to Freshservice.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Freshservice import

Our staff would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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