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LiveZilla to Alhambra-Eidos
migration service

Smooth , no special knowledge or coding required. A complete LiveZilla to Alhambra-Eidos data migration software.

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Your best tool for LiveZilla to Alhambra-Eidos data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply choose the records you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target system and see the wonders happening.
Record completion
Move your help desk data in full to ensure that no ticket has lost critical customer support information.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as possible.

Link the help desks, select records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Security is priority

Information is everything which is why we created a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Outside of producing great customer service, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from LiveZilla to Alhambra-Eidos

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Alhambra-Eidos.

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When migrating your data from LiveZilla to Alhambra-Eidos we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from LiveZilla to Alhambra-Eidos

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveZilla to Alhambra-Eidos work

  • Prepare

    Sign up and go to our migration tool.

  • Connect LiveZilla

    Opt and link your LiveZilla service desk with HDM.

  • Connect Alhambra-Eidos

    Give access to your Alhambra-Eidos account.

  • Clarify your needs

    Let us know exactly what parts of your migration you would like to adjust

  • Have your preferences estimated

    We shall research your application and get back to you with a price and a scope of tasks.

  • Migrate from LiveZilla to Alhambra-Eidos all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Alhambra-Eidos import

Our staff would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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