LiveEngage import
in a few clicks

Without developers, delays and hustle. With help of robust data import wizard.

More details
Safe and Secure
Your passwords as well as records are safe with us and will be used for import solely.
Quick & Furious
It will take you no longer than 20 minutes to set up the import to LiveEngage and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to LiveEngage
using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Alternative and powerful field mapping

Only Help Desk Migration helps you to automatically move custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to LiveEngage with their respective agents, contacts, and attachments, as a result, saving the previous record of customers' requests.

Next

Objects you may import to LiveEngage

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to LiveEngage in six easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Pick and connect your source support desk with HDM.

  • Grant access to your LiveEngage account.

  • Outline your requirements

    Let us know what aspects of your migration you want to fine-tune

  • Have your needs estimated

    We shall research your case and get back to you with a price and a scope of tasks.

  • Import to LiveEngage everything

    Transfer all your customer support records in a single push.

We keep your data secure

We take security very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Voice of the buyers

LiveEngage import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration
Book a Call
cancel
%s
— %s