LiveChat to USU Valuemation (ITSDM)
migration service

Smooth , no special skill set or coding required. A complete LiveChat to USU Valuemation (ITSDM) data migration software.

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Your best tool for LiveChat to USU Valuemation (ITSDM) data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just decide on the records you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the new platform and see the miracle happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket has lost critical customer service details.
Effortless procedure

You don’t have to bother about scripting or continuously watch each record transferred.

Just link your source and target, tick what you want to take to a new database and allow the tool do the remainder.

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees have see your credentials or records.

You can be certain with HDM no hacker attacks will take place.

Data mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we strive to deliver the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from LiveChat to USU Valuemation (ITSDM)

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in USU Valuemation (ITSDM).

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Retained connectivity between object and people

When migrating your data from LiveChat to USU Valuemation (ITSDM) we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveChat to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveChat to USU Valuemation (ITSDM) work

  • Prepare

    Sign up and go to our migration tool.

  • Connect LiveChat

    Select and connect your LiveChat support desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Grant access to your USU Valuemation (ITSDM) account.

  • Explain your business needs

    Let us understand precisely what components of your migration you need to fine-tune

  • Get your needs estimated

    We'll investigate your application and send you with a total price and a scope of work.

  • Migrate from LiveChat to USU Valuemation (ITSDM) everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your USU Valuemation (ITSDM) import

Our staff would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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