LiveChat to SupportBee
migration service
Smooth , no special skill set or programming required. A complete LiveChat to SupportBee data migration instrument.
LiveChat to SupportBee
Your best tool for LiveChat to SupportBee data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on customer info you need to migrate and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just pick what data will go to the target platform and observe the miracle happening.Record structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing vital customer support details.Automated migration
Worried that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool interface user friendly as it can possibly be.
Attach the help desks, choose records, click ok, and you’re done!
Data maintenance
Your customer info comes unite , you can take our word.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind impenetrable walls. Not even all our team members can see your passwords or other information.
You can be certain with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we work to propose the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from LiveChat to SupportBee
Strong safety of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in SupportBee.Next
Sustained link between object and people
When migrating your data from LiveChat to SupportBee we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveChat to SupportBee
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from LiveChat to SupportBee work
-
Prepare
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from LiveChat to SupportBee.
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Connect LiveChat
Fill in the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Link SupportBee
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
-
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SupportBee everything
Once everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from LiveChat to SupportBee.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your SupportBee import
Our staff would be more than happy to perform a customized migration in case you have particular demands.
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