LiveChat to ServicePRO
migration service

Effortless , no special expertise or programming required. A complete LiveChat to ServicePRO data migration instrument.

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Your best tool for LiveChat to ServicePRO data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply pick the records you need to move and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target solution and see the magic happening.
Record completion
Move your help desk info in full to ensure that no ticket is missing critical customer support information.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool is as easy to use as possible.

Link the platforms, select data, click ok, and you’re done!

Data dependency

Your customer info comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees can access to your passwords or records.

You can be sure that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press you will be able to choose the data arrangement, when it goes, and in what order.

Our developers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we work to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from LiveChat to ServicePRO

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in ServicePRO.

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Retained connectivity between object and people

When migrating your data from LiveChat to ServicePRO we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from LiveChat to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveChat to ServicePRO work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and link your LiveChat service desk with HDM.

  • Grant access to your ServicePRO account.

  • Express your needs

    Let us know what parts of your migration you want to adjust

  • Get your preferences estimated

    We will research your case and get back to you with a price range and a scope of work.

  • Migrate from LiveChat to ServicePRO all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your ServicePRO import

Our staff would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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