LiveChat to osTicket
migration service
Smooth , no special expertise or programming required. A complete LiveChat to osTicket data migration tool.
LiveChat to osTicket
Your best tool for LiveChat to osTicket data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just choose customer info you need to move and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and observe the magic happening.Record completion
Transfer your help desk info in full to make sure that no ticket has lost critical customer service details.Simple and easy process
You don’t have to bother about scripting or continuously control each record moved.
Just attach your source and target, pick what you want to take to a new database and allow the system do the remainder.
Data dependency
Your customer info migrates complete and we mean it.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our employees have see your passwords or other information.
You can be certain with HDM no hacker attacks are possible.
Record mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.
Guided migration
If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we aim to deliver the best possible migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from LiveChat to osTicket
Strong safety of your records
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in osTicket.Next
Sustained relation between object and people
When migrating your data from LiveChat to osTicket we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveChat to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from LiveChat to osTicket work
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Prepare
Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from LiveChat to osTicket.
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Connect LiveChat
Fill out the form with required credentials to permit our data migration tool to fetch information from your current help desk.
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Connect osTicket
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to osTicket everything
When everything's tested out, find a quiet time with the least load on the support staff and begin migrating from LiveChat to osTicket.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your osTicket import
Our staff would be more than happy to run a custom migration if you have special needs.
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