LiveChat to mhelpdesk
migration service

Smooth , no special expertise or programming required. A complete LiveChat to mhelpdesk data migration tool.

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Your best tool for LiveChat to mhelpdesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose customer info you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and observe the magic happening.
Record completion
Migrate your help desk data in full to make certain that no ticket is missing critical customer support details.
Easy process

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just link your source and target, choose what you need to migrate and allow the tool deal with the rest for you.

Data dependency

Your customer info comes unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees can see your credentials or other information.

You can be certain with HDM no data breaches are possible.

You’re in charge

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press it is possible to pick what goes where, when it starts, and in what order.

Our tech engineers took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we aim to deliver the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from LiveChat to mhelpdesk

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in mhelpdesk.

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Maintained relation between object and people

When migrating your data from LiveChat to mhelpdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from LiveChat to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveChat to mhelpdesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and link your LiveChat support desk with HDM.

  • Connect mhelpdesk

    Give access to your mhelpdesk account.

  • Clarify your requirements

    Let us understand precisely what parts of your migration you want to fine-tune

  • Have your requirements estimated

    We'll investigate your application and send you with a total price and a scope of work.

  • Migrate from LiveChat to mhelpdesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your mhelpdesk import

Our staff would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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