LiveChat to LiveChat
migration service
Extremely easy , no special skill set or coding required. A complete LiveChat to LiveChat data migration tool.
LiveChat to LiveChat
The best LiveChat to LiveChat tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just select what data will go to the new platform and enjoy the magic happening.Data structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing critical customer service details.Automated tool
Afraid that you’ll need special skills to move your info? Worry not as we ensured that our tool interface user friendly as possible.
Connect the platforms, pick data, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, all you records will keep their initial data structure intact.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
You data is key which is why we developed a tool that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from providing great customer support services, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the general experience.
Why you should use Help Desk Migration to migrate data from LiveChat to LiveChat
Strong security of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in LiveChat.Next
Maintained connectivity between object and people
When migrating your records from LiveChat to LiveChat we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveChat to LiveChat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveChat to LiveChat work
-
Get ready
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from LiveChat to LiveChat.
-
Connect LiveChat
Fill out the form with required credentials to make it possible for our data migration tool to retrieve data from your current help desk.
-
Connect LiveChat
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
-
Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
-
Migrate limited amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to LiveChat all data
When everything's validated, determine a quiet time with the least load on the support team and begin migrating from LiveChat to LiveChat.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your LiveChat import
Our team would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?
If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…
