LiveChat to LiveChat
migration service

Extremely easy , no special skill set or coding required. A complete LiveChat to LiveChat data migration tool.

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The best LiveChat to LiveChat tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the new platform and enjoy the magic happening.
Data structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing critical customer service details.
Automated tool

Afraid that you’ll need special skills to move your info? Worry not as we ensured that our tool interface user friendly as possible.

Connect the platforms, pick data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

You data is key which is why we developed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Data mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from LiveChat to LiveChat

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in LiveChat.

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Maintained connectivity between object and people

When migrating your records from LiveChat to LiveChat we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveChat to LiveChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from LiveChat to LiveChat work

  • Get ready

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from LiveChat to LiveChat.

  • Connect LiveChat

    Fill out the form with required credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect LiveChat

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveChat all data

    When everything's validated, determine a quiet time with the least load on the support team and begin migrating from LiveChat to LiveChat.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your LiveChat import

Our team would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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