96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

LiveChat to Kayako
migration serviceHelp Desk Migration partner of Kayako

Trouble-free , no special expertise or programming required. A complete LiveChat to Kayako data migration tool.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to switch from LiveChat to Kayako

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Kayako.

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When migrating your records from LiveChat to Kayako we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from LiveChat to Kayako

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from LiveChat to Kayako work

  • Get ready

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from LiveChat to Kayako.

  • Complete the form with necessary credentials to permit our data migration tool to access records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako everything

    When everything's tested, find a quiet time with the least load on the support staff and begin migrating from LiveChat to Kayako.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Kayako import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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Help Desk Migration service


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