LiveChat to Hiver
migration service

Trouble-free , no special knowledge or coding required. A complete LiveChat to Hiver data migration tool.

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The best LiveChat to Hiver tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick what data you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and enjoy the miracle happening.
Data completion
Migrate your help desk records in full to make certain that no ticket is missing critical customer service information.
Automated tool

Scared that you’ll need special skills to move your info? Don’t be as we made sure that our tool simple to use as it can possibly be.

Connect the help desks, pick records, click ok, and you’re done!

Data dependency

Your information comes complete and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our employees have access to your credentials or records.

You may be sure that with HDM no data breaches will take place.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we aim to deliver the best possible migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from LiveChat to Hiver

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Hiver.

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Maintained relation between object and people

When migrating your records from LiveChat to Hiver we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveChat to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from LiveChat to Hiver work

  • Get ready

    Register and go to our migration tool.

  • Pick and connect your LiveChat service desk with HDM.

  • Connect Hiver

    Grant the right to access your Hiver account.

  • Outline your requirements

    Let us know what components of your migration you would like to adjust

  • Have your requirements estimated

    We'll investigate your application and send you with a cost and a scope of work.

  • Migrate from LiveChat to Hiver all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Hiver import

Our team would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

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