LiveChat to HelpDesk
migration service
Extremely easy , no special expertise or programming required. A complete LiveChat to HelpDesk data migration software.
LiveChat to HelpDesk
The best LiveChat to HelpDesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Just pick what data you need to transfer and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just choose what data will go to the new solution and enjoy the wonders happening.Data completion
Move your help desk records in full to ensure that no ticket is missing essential customer support information.Easy process
No need to worry about coding or continuously control each record transferred.
Just link your source and target, tick what you need to take to a new database and let the system deal with the rest for you.
Data dependency
Your customer data comes complete , you can take our word.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind thick walls. Not even all our staff members can access to your passwords or records.
You may rest assured that with HDM no hacker attacks will take place.
Record mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.
Simple & effective
In only a couple of clicks you will be able to select the data arrangement, when it goes, and how.
Our software considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service supplier, we strive to offer the most effective migration tool. However, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from LiveChat to HelpDesk
Strong privacy of your information
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right places in HelpDesk.Next
Retained relation between object and people
When migrating your records from LiveChat to HelpDesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveChat to HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveChat to HelpDesk work
-
Get ready
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from LiveChat to HelpDesk.
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Link LiveChat
Complete the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Link HelpDesk
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
-
Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to HelpDesk all data
Once everything's tested out, find a quiet time with the least load on the support department and begin migrating from LiveChat to HelpDesk.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your HelpDesk import
Our team would be more than happy to run a customized migration in case you have specific requirements.
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