LiveChat to Faveo Helpdesk
migration service

Smooth , no special knowledge or coding required. A complete LiveChat to Faveo Helpdesk data migration software.

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Your best tool for LiveChat to Faveo Helpdesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just choose customer info you need to migrate and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and observe the miracle happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer support details.
Easy process

No need to worry about scripting or constantly control each record transferred.

Just link your source and target, choose what you want to migrate and allow the system do the remainder.

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members can see your credentials or records.

You may rest assured that with HDM no hacker attacks will take place.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we strive to propose the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from LiveChat to Faveo Helpdesk

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in Faveo Helpdesk.

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Sustained association between object and people

When migrating your data from LiveChat to Faveo Helpdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveChat to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveChat to Faveo Helpdesk work

  • Prepare

    Sign up and go to our migration service.

  • Connect LiveChat

    Select and link your LiveChat support desk with HDM.

  • Connect Faveo Helpdesk

    Grant the right to access your Faveo Helpdesk account.

  • Describe your needs

    Let us understand precisely what aspects of your migration you need to adjust

  • Have your needs estimated

    We'll investigate your case and get back to you with a price and a scope of work.

  • Migrate from LiveChat to Faveo Helpdesk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Faveo Helpdesk import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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