LiveChat to Dixa
migration service

Effortless , no special know how or programming required. A complete LiveChat to Dixa data migration tool.

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Your best tool for LiveChat to Dixa data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick the records you need to move and start the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the new solution and see the magic happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing essential customer service information.
Simple and easy procedure

No need to worry about scripting or continuously control each piece of info transferred.

Just link your source and target, pick what you need to migrate and let the tool deal with the remainder.

Data maintenance

Your customer info comes complete and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members have access to your passwords or records.

You may rest assured that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to choose the data arrangement, when it goes, and how.

Our software took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from LiveChat to Dixa

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Dixa.

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Sustained relation between object and people

When migrating your data from LiveChat to Dixa we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveChat to Dixa

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveChat to Dixa work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from LiveChat to Dixa.

  • Fill out the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Dixa all data

    When everything's validated, choose a quiet time with the least load on the support department and start migrating from LiveChat to Dixa.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Dixa import

Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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