96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

LiveAgent to Wix Answers
migration service

Trouble-free , no special expertise or coding required. A complete LiveAgent to Wix Answers data migration instrument.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from LiveAgent to Wix Answers

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in Wix Answers.

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Sustained relation between object and people

When migrating your records from LiveAgent to Wix Answers we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from LiveAgent to Wix Answers

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from LiveAgent to Wix Answers work

  • Get ready

    Sign up and go to our migration service.

  • Connect LiveAgent

    Select and connect your LiveAgent support desk with HDM.

  • Connect Wix Answers

    Grant the right to access your Wix Answers account.

  • Outline your requirements

    Let us understand precisely what components of your migration you want to modify

  • Get your preferences estimated

    We will research your application and send you with a the overall cost and a scope of tasks.

  • Migrate from LiveAgent to Wix Answers everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Wix Answers import

Our team would be more than happy to run a customized migration if you have particular needs.
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