LiveAgent to UVdesk
migration service
Smooth , no special expertise or coding required. A complete LiveAgent to UVdesk data migration tool.
LiveAgent to UVdesk
Your best tool for LiveAgent to UVdesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on what data you need to move and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and enjoy the magic happening.Record completion
Move your help desk records in full to make sure that no ticket has lost critical customer service details.Simple and easy procedure
You don’t have to bother about scripting or continuously control each piece of info moved.
Just link both platforms, tick what you need to take to a new database and allow the Migration Wizard do the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you left it.
Data safety is paramount
Information is key which is why we developed a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
You control the process
Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Simple & effective
In just a few clicks it will be possible to select the data arrangement, when it goes, and in what order.
Our software considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Except providing great customer service, we always want to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from LiveAgent to UVdesk
Strong privacy of your information
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in UVdesk.Next
Retained connection between object and people
When migrating your data from LiveAgent to UVdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveAgent to UVdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from LiveAgent to UVdesk work
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Prepare
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from LiveAgent to UVdesk.
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Connect LiveAgent
Fill out the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.
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Link UVdesk
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to UVdesk everything
Once everything's tested out, choose a quiet time with the minimal load on the support team and start migrating from LiveAgent to UVdesk.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your UVdesk import
Our staff would be more than happy to run a custom migration if you have special demands.
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