LiveAgent to Teamwork Desk
migration service
Trouble-free , no special knowledge or coding required. A complete LiveAgent to Teamwork Desk data migration tool.
LiveAgent to Teamwork Desk
The best LiveAgent to Teamwork Desk tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Simply pick the records you need to move and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and see the magic happening.Data completion
Transfer your help desk data in full to make certain that no ticket is missing vital customer support details.Effortless procedure
You don’t have to bother about coding or constantly watch each piece of info transferred.
Just link both platforms, tick what you need to migrate and let the tool do the rest for you.
Preserved data links
From sender information to phone number connection, all you records will keep their prior data structure maintained.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive where you left it.
Security is paramount
Information is key which is why we designed a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
You control the process
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press you will be able to choose the data arrangement, when it goes, and in what order.
Our software considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Outside of providing great customer service, we always aim to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the core experience.
Why you should use Help Desk Migration to switch from LiveAgent to Teamwork Desk
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Teamwork Desk.Next
Sustained connectivity between object and people
When migrating your records from LiveAgent to Teamwork Desk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveAgent to Teamwork Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveAgent to Teamwork Desk work
-
Get ready
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from LiveAgent to Teamwork Desk.
-
Connect LiveAgent
Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.
-
Link Teamwork Desk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
-
Select objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
-
Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to Teamwork Desk everything
Once everything's validated, choose a quiet time with the least load on the support department and start migrating from LiveAgent to Teamwork Desk.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Teamwork Desk import
Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
What An Internal Help Desk Ticketing System Exactly Is?
Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…
Data Migration 101
Leverage the Benefits & Save Money on a Help Desk System
If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…
Help Desk System Reviews
The 10 Languages You Need to Support if You Sell Worldwide
For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…