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LiveAgent to SysAid
migration service

Extremely easy , no special skill set or programming required. A complete LiveAgent to SysAid data migration software.

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The best LiveAgent to SysAid tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just decide on the records you need to migrate and start the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the new platform and see the miracle happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost essential customer service details.
Automated tool

Afraid that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool user friendly as possible.

Attach the help desks, select records, click ok, and you’re done!

Data maintenance

Your customer data migrates complete and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have see your credentials or records.

You can be sure that with HDM no data breaches will take place.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to choose what goes where, when it goes, and in what order.

Our developers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we strive to offer the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from LiveAgent to SysAid

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in SysAid.

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Maintained connection between object and people

When migrating your records from LiveAgent to SysAid we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveAgent to SysAid

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from LiveAgent to SysAid work

  • Get ready

    Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from LiveAgent to SysAid.

  • Connect LiveAgent

    Fill in the form with required credentials to permit our data migration tool to access information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to SysAid all data

    When everything's tested, find a quiet time with the minimal load on the support staff and begin migrating from LiveAgent to SysAid.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your SysAid import

Our team would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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