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LiveAgent to Spiceworks
migration service

Trouble-free , no special knowledge or programming required. A complete LiveAgent to Spiceworks data migration software.

More details

The best LiveAgent to Spiceworks tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just pick customer info you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new solution and observe the magic happening.
Data completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer service information.
Effortless procedure

No need to worry about coding or constantly watch each piece of info transferred.

Just attach both platforms, pick what you need to migrate and allow the tool do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

You data is everything which is why we created a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You’re in control

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a few clicks you will be able to pick the data arrangement, when it goes, and how.

Our tech engineers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service first

Apart from providing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from LiveAgent to Spiceworks

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Spiceworks.

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Sustained connectivity between object and people

When migrating your records from LiveAgent to Spiceworks we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveAgent to Spiceworks

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from LiveAgent to Spiceworks work

  • Get ready

    Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from LiveAgent to Spiceworks.

  • Fill out the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect Spiceworks

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Spiceworks everything

    Once everything's tested, find a quiet time with the least load on the support staff and start migrating from LiveAgent to Spiceworks.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Spiceworks import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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