96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

LiveAgent to SmarterTrack
migration service

Effortless , no special skill set or programming required. A complete LiveAgent to SmarterTrack data migration software.

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Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to migrate data from LiveAgent to SmarterTrack

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in SmarterTrack.

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Sustained connection between object and people

When migrating your data from LiveAgent to SmarterTrack we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from LiveAgent to SmarterTrack

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from LiveAgent to SmarterTrack work

  • Prepare

    Register and go to our migration software.

  • Select and link your LiveAgent support desk with HDM.

  • Connect SmarterTrack

    Give the right to access your SmarterTrack account.

  • Explain your requirements

    Let us know what parts of your migration you wish to tweak

  • Get your requirements estimated

    We shall research your application and get back to you with a price range and a scope of tasks.

  • Migrate from LiveAgent to SmarterTrack everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your SmarterTrack import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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Help Desk Migration service


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