LiveAgent to ServiceNow
migration service
Extremely easy , no special expertise or programming required. A complete LiveAgent to ServiceNow data migration instrument.
LiveAgent to ServiceNow
The best LiveAgent to ServiceNow tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Simply decide on the records you need to migrate and set off with the transition immediately.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target platform and see the miracle happening.Data completion
Transfer your help desk data in full to make certain that no ticket has lost critical customer support details.Simple and easy process
No need to worry about coding or constantly watch each record moved.
Just attach both platforms, tick what you need to migrate and let the Migration Wizard deal with the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
Information is key which is why we created a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Record mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.
Simple & effective
In only a few buttons to press it will be possible to choose the data arrangement, when it starts, and in what order.
Our software took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Good service first
Except producing great customer service, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from LiveAgent to ServiceNow
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in ServiceNow.Next
Sustained connectivity between object and people
When migrating your records from LiveAgent to ServiceNow we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveAgent to ServiceNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveAgent to ServiceNow work
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Get ready
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from LiveAgent to ServiceNow.
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Connect LiveAgent
Fill in the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.
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Link ServiceNow
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to ServiceNow all data
Once everything's tested, choose a quiet time with the least load on the support team and start migrating from LiveAgent to ServiceNow.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your ServiceNow import
Our team would be more than happy to run a personalized migration if you have special demands.
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