LiveAgent to ServiceDesk Plus
migration service
Trouble-free , no special skill set or programming required. A complete LiveAgent to ServiceDesk Plus data migration software.
LiveAgent to ServiceDesk Plus
The best LiveAgent to ServiceDesk Plus tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and code development processes. Just decide on the records you need to move and set off with the transition right away.Effortless transition process
No special expertise required. Just choose what data will go to the new platform and see the magic happening.Data structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing essential customer service details.Automated tool
Scared that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface simple to use as it can possibly be.
Link the platforms, pick data, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is paramount
Information is everything which is why we developed a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Data mapping
Pick records that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.
Efficient out-of-the-box solution
In only a couple of clicks it will be possible to choose the data arrangement, when it starts, and how.
Our software considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service first
Apart from providing great customer service, we always want to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from LiveAgent to ServiceDesk Plus
Strong security of your information
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in ServiceDesk Plus.Next
Maintained link between object and people
When migrating your records from LiveAgent to ServiceDesk Plus we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveAgent to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveAgent to ServiceDesk Plus work
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Get ready
Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from LiveAgent to ServiceDesk Plus.
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Connect LiveAgent
Fill out the form with required credentials to permit our data migration tool to retrieve records from your current help desk.
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Connect ServiceDesk Plus
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to ServiceDesk Plus all data
When everything's tested out, choose a quiet time with the least load on the support team and start migrating from LiveAgent to ServiceDesk Plus.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your ServiceDesk Plus import
Our team would be more than happy to perform a personalized migration in case you have specific demands.
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