Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

LiveAgent to ReadyDesk
migration service

Effortless , no special expertise or programming required. A complete LiveAgent to ReadyDesk data migration tool.

More details

Your best tool for LiveAgent to ReadyDesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just choose the records you need to migrate and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new system and see the miracle happening.
Record completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer support details.
Automated migration

Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool interface user friendly as possible.

Link the help desks, pick data, click ok, and the migration is ready!

Data dependency

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees can see your passwords or other information.

You can be sure that with HDM no data breaches will take place.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Simple & effective

In only a few clicks it is possible to choose the data arrangement, when it starts, and in what order.

Our developers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we aim to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from LiveAgent to ReadyDesk

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in ReadyDesk.

Next

Maintained relation between object and people

When migrating your data from LiveAgent to ReadyDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from LiveAgent to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveAgent to ReadyDesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect LiveAgent

    Pick and link your LiveAgent support desk with HDM.

  • Give access to your ReadyDesk account.

  • Express your needs

    Let us know exactly what aspects of your migration you wish to fine-tune

  • Have your needs estimated

    We shall investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from LiveAgent to ReadyDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your ReadyDesk import

Our staff would be more than happy to run a customized migration if you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

Helpdesk with Chat: Easy Way to Better Customer Service

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…

Here’s Why You Should Not Postpone A Migration

There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we…

The 3 Reasons to Move from HESK to SysAid

Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal…

Book a Call
cancel
%s
— %s