LiveAgent to osTicket
migration service
Trouble-free , no special expertise or programming required. A complete LiveAgent to osTicket data migration software.
LiveAgent to osTicket
The best LiveAgent to osTicket tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Just choose what data you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and enjoy the miracle happening.Data completion
Migrate your help desk records in full to make certain that no ticket is missing essential customer support details.Simple and easy procedure
You don’t have to bother about scripting or continuously watch each record moved.
Just attach both platforms, choose what you want to take to a new database and allow the system do the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is priority
You data is key which is why we created a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Record mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of producing great customer support services, we always want to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from LiveAgent to osTicket
Strong security of your information
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in osTicket.Next
Maintained connectivity between object and people
When migrating your records from LiveAgent to osTicket we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveAgent to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveAgent to osTicket work
Get ready
Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from LiveAgent to osTicket.
Connect LiveAgent
Fill in the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.
Connect osTicket
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to osTicket everything
Once everything's validated, choose a quiet time with the least load on the support team and begin migrating from LiveAgent to osTicket.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert run your osTicket import
Our team would be more than happy to run a personalized migration in case you have specific needs.
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