LiveAgent to OneDesk
migration service
Effortless , no special skill set or programming required. A complete LiveAgent to OneDesk data migration software.
LiveAgent to OneDesk
Your best tool for LiveAgent to OneDesk data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Simply choose the records you need to move and start the transition right away.Simple transition process
No tech expertise required. Just choose what data will go to the target system and see the magic happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer support details.Automated migration
Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we ensured that our tool simple to use as possible.
Connect the help desks, choose records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is priority
Information is key which is why we designed a tool that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Data mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In only a few buttons to press it is possible to choose the data arrangement, when it goes, and how.
Our developers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service first
Except producing great customer service, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from LiveAgent to OneDesk
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in OneDesk.Next
Retained association between object and people
When migrating your data from LiveAgent to OneDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveAgent to OneDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from LiveAgent to OneDesk work
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Prepare
Register and go to our migration software.
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Connect LiveAgent
Opt and link your LiveAgent support desk with HDM.
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Link OneDesk
Grant the right to access your OneDesk account.
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Express your requirements
Let us understand precisely what components of your migration you need to adjust
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Get your needs estimated
We shall investigate your case and get back to you with a price range and a scope of tasks.
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Migrate from LiveAgent to OneDesk everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your OneDesk import
Our staff would be more than happy to perform a custom migration if you have special needs.
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