LiveAgent to Manage Engine
migration service
Trouble-free , no special skill set or coding required. A complete LiveAgent to Manage Engine data migration software.
LiveAgent to Manage Engine
The best LiveAgent to Manage Engine tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and code development processes. Simply pick what data you need to move and set off with the transition right away.Simple transition process
No tech expertise needed. Just choose what data will go to the target solution and enjoy the magic happening.Data structure maintenance
Move your help desk info in full to make sure that no ticket is missing essential customer service details.Automated tool
Worried that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface simple to use as it can possibly be.
Attach the help desks, select data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you left it.
Data safety is paramount
You data is key which is why we developed a system that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
You control the process
Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Outside of providing great customer support services, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.
Why you should use Help Desk Migration to migrate data from LiveAgent to Manage Engine
Strong privacy of your records
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in Manage Engine.Next
Retained association between object and people
When migrating your records from LiveAgent to Manage Engine we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveAgent to Manage Engine
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveAgent to Manage Engine work
Get ready
Start with creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from LiveAgent to Manage Engine.
Connect LiveAgent
Fill out the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
Link Manage Engine
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Manage Engine everything
Once everything's tested, determine a quiet time with the minimal load on the support team and begin migrating from LiveAgent to Manage Engine.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert perform your Manage Engine import
Our team would be more than happy to perform a custom migration in case you have specific requirements.
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