LiveAgent to Magento HelpDesk Ultimate
migration service
Smooth , no special skill set or coding required. A complete LiveAgent to Magento HelpDesk Ultimate data migration tool.
LiveAgent to Magento HelpDesk Ultimate
Your best tool for LiveAgent to Magento HelpDesk Ultimate data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just choose what data you need to transfer and start the transition immediately.Easy transition process
No specific expertise needed. Just select what data will go to the new system and enjoy the wonders happening.Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer service details.Effortless procedure
No need to worry about scripting or constantly control each record transferred.
Just attach both platforms, tick what you want to migrate and allow the Migration Wizard deal with the remainder.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is paramount
You data is everything which is why we developed a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from providing great customer support services, we always aim to develop our customer service.
As a company, we want you to experience best possible service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from LiveAgent to Magento HelpDesk Ultimate
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Magento HelpDesk Ultimate.Next
Sustained association between object and people
When migrating your data from LiveAgent to Magento HelpDesk Ultimate we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveAgent to Magento HelpDesk Ultimate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from LiveAgent to Magento HelpDesk Ultimate work
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Prepare
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from LiveAgent to Magento HelpDesk Ultimate.
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Connect LiveAgent
Complete the form with necessary credentials to allow our data migration tool to access data from your current help desk.
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Connect Magento HelpDesk Ultimate
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Magento HelpDesk Ultimate all data
When everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from LiveAgent to Magento HelpDesk Ultimate.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Magento HelpDesk Ultimate import
Our staff would be more than happy to perform a custom migration in case you have particular needs.
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