LiveAgent to Magento HelpDesk Ultimate
migration service
Smooth , no special skill set or coding required. A complete LiveAgent to Magento HelpDesk Ultimate data migration tool.
Smooth , no special skill set or coding required. A complete LiveAgent to Magento HelpDesk Ultimate data migration tool.
No need to worry about scripting or constantly control each record transferred.
Just attach both platforms, tick what you want to migrate and allow the Migration Wizard deal with the remainder.
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you expected.
You data is everything which is why we developed a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.
If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Apart from providing great customer support services, we always aim to develop our customer service.
As a company, we want you to experience best possible service, which is why we are constantly making great strides to increase the general experience.
Next
Next
Next
Next
with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from LiveAgent to Magento HelpDesk Ultimate.
Complete the form with necessary credentials to allow our data migration tool to access data from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
When everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from LiveAgent to Magento HelpDesk Ultimate.
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…
Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…
It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their…