96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

LiveAgent to LiveHelpNow
migration service

Trouble-free , no special knowledge or coding required. A complete LiveAgent to LiveHelpNow data migration tool.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to switch from LiveAgent to LiveHelpNow

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in LiveHelpNow.

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When migrating your records from LiveAgent to LiveHelpNow we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from LiveAgent to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

In what way does data migration from LiveAgent to LiveHelpNow work

  • Get ready

    Sign up and go to our migration service.

  • Connect LiveAgent

    Opt and connect your LiveAgent service desk with HDM.

  • Give access to your LiveHelpNow account.

  • Outline your business needs

    Let us know exactly what elements of your migration you wish to modify

  • Get your preferences estimated

    We shall research your application and get back to you with a total price and a scope of tasks.

  • Migrate from LiveAgent to LiveHelpNow all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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Start new estimation
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your LiveHelpNow import

Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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Help Desk Migration service


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