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LiveAgent to Keeping.com
migration service

Effortless , no special knowledge or coding required. A complete LiveAgent to Keeping.com data migration tool.

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Your best tool for LiveAgent to Keeping.com data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just decide on what data you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and enjoy the wonders happening.
Record completion
Transfer your help desk data in full to ensure that no ticket is missing vital customer support details.
Automated migration

Afraid that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool accessible as possible.

Attach the platforms, select records, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

Information is key which is why we created a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Guided migration

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Outside of producing great customer service, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are always making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from LiveAgent to Keeping.com

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Keeping.com.

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When migrating your data from LiveAgent to Keeping.com we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveAgent to Keeping.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveAgent to Keeping.com work

  • Prepare

    Sign up and go to our migration service.

  • Select and link your LiveAgent support desk with HDM.

  • Grant the right to access your Keeping.com account.

  • Express your business needs

    Let us understand precisely what components of your migration you need to adjust

  • Get your preferences estimated

    We shall research your case and send you with a total price and a scope of work.

  • Migrate from LiveAgent to Keeping.com everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Keeping.com import

Our staff would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

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